AI Pathmaker: Charting a path to thrive with AI

At Mercer, we partner with you to seize this moment to transform work and HR for good.

Accelerating sustainable growth by focusing people and machines on what they do best

Artificial intelligence is already revolutionizing business and the world at large. A collective, multi-stakeholder approach is crucial to address implications, mitigate risk, set a course to value, and ensure positive social and economic impact. ​

It is the responsibility of organizations — and our greatest transformation opportunity — to chart a path for AI innovation that results in a net positive impact on the global workforce while accelerating sustainable growth for business.​

HR is uniquely positioned to be the catalyst for transformation, unlocking value by focusing people and machines on what they do best.

Helping you chart a path, wherever you are in the journey

At Mercer, we partner with you to drive positive business and people outcomes with AI, whether you have a specific need or you need help charting your path.

As the global leader in people consultancy, we are your trusted advisor for the journey ahead. Our deep expertise in work, people data and HR technology allows us to help you craft and execute AI strategies that prepare your business and people for the future of work. Mercer draws on our experience in developing award-winning, AI-enabled tools as well as deep knowledge in designing and transforming work to help you apply AI for impact. Whether you need to build an AI strategy, enhance the employee experience, augment HR, or unlock productivity for growth, Mercer helps you chart a path to value.

How we help

Understand AI’s impact, risks and value for your business.

How we help:

  • AI education courses and workshops
  • AI innovation labs

The outcomes we are driving:

  • Increased individual productivity for 600+ HR professionals – All Industries
  • Upskilled teams to build proofs of concept – Food Services and Facilities
  • Identified use cases to get ahead of AI-driven disruption – Insurance

Develop a strategy and plan for AI deployment that ensures net-positive outcomes for your business and people.

How we help:

  • AI vision, strategy and business case
  • AI readiness assessment
  • AI roadmap (use cases, impacted roles and risk mitigation)
  • AI governance design

The outcomes we are driving:

  • Accelerated adoption of AI in HR while mitigating risk – Food Services and Facilities
  • Optimized AI investment priorities with GenAI roadmap – Software Provider
  • Reduced turnover through AI-driven workforce planning – Building Management Firm

Determine the best path forward for your HR team and get support for deploying and driving adoption of AI solutions.

How we help:

  • AI solution design, evaluation of options (e.g., development, purpose-built solutions) and business case
  • Program management of AI development & deployment
  • AI adoption and change enablement

The outcomes we are driving:

  • Streamlined pay decisions year-round with PayAITM for equity and consistency – Compensation Professionals
  • Optimized talent acquisition funnel with customized large language models – Construction Company
  • Accelerated AI-powered talent marketplace adoption – Engineering and Design Firm

Scale AI across your organization to deliver measurable business impact.

How we help:

  • Work and workforce planning
  • Function and work design
  • Skills-powered work deployment
  • HR interaction and operating model redesign

The outcomes we are driving:

  • Saved $60,000 per person by upskilling and reskilling talent — Large Bank
  • Improved profitability by 45% per rig after 12 months — Oil and Gas Company
  • Identified areas of opportunity for AI and greater automation within an HR Shared Services model – Health System
  • Redesigned talent acquisition roles to take full advantage of AI and process automation. – Engineering and Design Firm

View related solutions

  • HR transformation

    Accelerate the evolution and transformation of HR into a human-centered, experience-focused and outcome-driven function.
  • Work design

    With our award-winning  approach, apply AI technologies to redesign jobs for an optimized and sustainable combination of human and automated work, improving productivity, agility and cost-effectiveness.
  • Skills

    Attract and retain talent, optimize work structures, and deploy talent more efficiently through a focus on skills — bolstered by AI-driven tools and machine learning.
  • PayAI

    Harness the power of AI to meet pay transparency requirements and make informed compensation decisions.

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